Charles Schwab, president of U.S. Steel and the highest-paid executive of his time, understood how to motivate men. When one of his mills wasn’t producing its quota, he went to the mill manager and addressed him personally:

“How is it,” Schwab asked, “that a man as capable as you can’t make this mill turn out what it should?”

“I don’t know,” the man replied, “I’ve coaxed the men; I’ve pushed them; I’ve sworn and cussed; I’ve threatened them with damnation and being fired. But nothing works. They just won’t produce.” (more…)